Senior Manager- Product Master Data Management

Genpact (NYSE\: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.  expertise in data, technology, and AI.    

Inviting applications for the role of Senior Manager- Product Master Data Management 

In this role, we are looking for a qualified professional who can provide guidance to the team with subject matter expertise on Vendor master or Product master domain within SAP MDM process.  

Responsibilities 

• Maintain product specification & harmonisation, manage creating new item onboarding,  

• Dispatch and track documents (terms and conditions, master data sheets, etc.)  

• Cooperate with international and national business departments within the scope of international master data management processes  

• As a Master Data Specialist, you are responsible for monitoring data quality (e.g., via dedicated data quality tools) 

• You identify data quality improvements opportunities and align their implementation with the responsible teams 

• You ensure accuracy and adhere to metrics/KPIs / ensure data quality for deliverable is met and all metrics adhered 

• You are supporting the knowledge transfer to internal stakeholders, as well as supporting in global projects related to data quality 

• Responsible for all master data objects in respective scope of materials, buying organization and pricing.  

• Ensure master data integrity between modules & systems at efficient quality and accuracy, Coordinate, Analyse and facilitate resolution of issues 

• Propose opportunities for improvement of Master Data Quality 

Candidate Profile 

The requirements of the role include: 

• As a Master Data Specialist, you have completed a university degree/studies or equivalent education      

• You are well educated in the area of master data analysis with SAP S/4HANA and SAP Master Data Governance  

• SAP Ariba or SAP HANA knowledge is beneficial 

• You are proficient in working with MS Office (especially in Outlook, OneNote, Word, and Excel) 

• Additionally, you have advanced experience in Excel 

• Knowledge of Informatica P360 or Syniti are considered an advantage 

• Very good English skills, German language skills are a plus 

• A high degree of motivation, excellent analytical and conceptual skills and a results and customer-oriented style of working describe you 

• You possess strong communication skills and a good sense of responsibility 

• Team player with strong analytical, cooperation and communication skills 

• Enjoyment working in a dynamic team  

• Reliability, structured approach, and independence characterize your strengths in working 

• Ensuring accuracy and quality in all tasks is facilitated by your meticulous attention to detail 

• You have a confident and compelling demeanor towards both internal and external stakeholder 

• Creating Data Quality report requests on behalf of the business teams to be implemented by the IT teams is part of your tasks 

• Act as the SME in the Master data management activities 

• Train and mentor other team members to ensure seamless delivery 

• Ensure master data integrity between modules & systems at efficient quality and accuracy, Coordinate, Analyse and facilitate resolution of issues 

• Assist & Train resources involved in the data collection process, Develop procedure/business rules for data collection 

• Perform Regression Testing or Change Request Testing, Generate & Analyse regular reports\: statistics of MD Maintenance (e.g., no. of errors, lead time violation, etc) & Data Quality Key performance indicators. 

• Support the business unit team for expediting the master-data creation of fast-track projects. 

• Ensure SLA (Service Level Agreements) for lead times and data quality are fully met 

• Highlight lesson learned on frequent issues, Support regular Master Data Health Check & Audit Trail validation 

• Propose opportunities for improvement of Master Data Quality 

• Ensuring consistent Data & Data structure within SAP of Material Master Data / Customer master/ Vendor Master / Pricing master 

• Leading Master data management processes related to the creation, maintenance, and quality of all master and reference data 

• Owning the data requirements for the implementation and turnovers to external teams 

• Serving as the strategic point of reference for data within business as principal voice of contact for data quality 

• Training & Onboarding of pertinent teams. 

• Guiding and leading cross-functional teams in implementation of data 

• Analysing and reporting metrics of master data to reduce customer data issues and improved customer data quality in order to ensure that teams follow and support customer data governance policies 

• Developing and improving business processes through tools, metrics to enable decision making 

Qualifications we seek in you! 

Minimum qualifications 
 

• Master’s and Bachelor’s degree 

• Self-starter, Strong analytical skills, and problem-solving skills. 

• Proven work experience as a Sr Team member, Subject matter Expert  

• Effective communicate in writing and verbally to client. Experience in balancing customer facing role and work assessments. 

• Relevant experience – Years 

Preferred qualifications/Skills 

• Overall candidate should have problem solving, macro-level research and analytics approach and good in numbers. 

• Good people and customer handling skills 

• Effective communication and interpersonal skill 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. 

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.